Delivery & Returns
UK Delivery Information
Free delivery on all orders over £50. Orders under £50 will be charged £3.95. Expect delivery within 3-5 working days.
Returns Information - 14 Day online return policy
We offer a full refund on full price items, if returned in the same condition in which they were sold, within 14 days of receiving the goods. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The cost of returning item(s) to us is your responsibility.
Sale Item Returns Information - 7 Day online Sale item return policy
We offer a full refund on sale price items, if returned in the same condition in which they were sold, within 7 days of receiving the goods. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The cost of returning item(s) to us is your responsibility.
ALL ITEMS can be returned direct to our shop.
Return Procedure
In order to process your return quickly and efficiently you must contact a member of our team on 01467 620295 or email to make us aware of your return to wmbruceshoes@btconnect.com.
Please note - the item is your responsibility until it reaches us. For your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We recommend using Special Delivery. The cost of returning an item to us is your responsibility. All returns should be sent to - William Bruce, 23 Market Place, Inverurie, Aberdeenshire AB51 3PU.